Support

Open Cards and choose Add card. Enter the card details, or use the camera scanner to capture a barcode or QR code. Check the result before saving.

Choose the scan option while adding a card, allow camera access when prompted, and position the code inside the camera view. You can enter the code manually if needed.

Check camera permission in your device settings, improve lighting, clean the lens, and keep the whole code in view. If a merchant uses a code that cannot be scanned, enter the number manually.

The camera is used when you choose to scan a barcode or QR code. You can still enter card information manually.

Create multiple lists, add items, check them off while shopping, and archive or restore lists as needed.

In the app settings, use the loyalty-card export action. The app creates a JSON file that you can save or share using your device’s Share Sheet. Choose a safe location.

In the app settings, choose the loyalty-card import action and select a previously exported JSON file. Review the import result in the app.

It contains loyalty cards only. Shopping lists and app settings are not included. The app does not encrypt the exported JSON file.

A device or operating-system backup may transfer persistent app data, depending on your platform and backup settings. You can also export and import loyalty cards manually. The JSON export does not transfer shopping lists.

Cards, lists, and settings are stored locally in the app. Operating-system backups or files you choose to share may create copies outside the app.

ShopCardGo does not maintain a server-side copy of your loyalty cards, so support cannot restore locally stored cards from our servers. Check your device backup or a JSON export you previously saved.